Effective Date: November 2nd, 2023
Welcome to Flame
SLAY GmbH, headquartered at Mulackstraße 19, 10119 Berlin, proudly presents the Flame dating app. This Privacy Policy serves as our commitment to your privacy, outlining the manner in which we handle your information when you interact with our app. This encompasses various interactions including, but not limited to, account registration, profile creation, use of our "hot or not" rating feature, participation in promotions, and communication through external channels like email or phone calls.
Understanding and Acceptance of the Policy
By accessing and using Flame, you acknowledge and agree to the terms outlined in this Privacy Policy. This document is crucial for understanding how your information is collected, used, and protected. Should you disagree with any part of this policy, please refrain from using our app. Note that this policy is subject to changes, and continued use of Flame after such changes implies acceptance.
Information Collection: A Detailed Overview
- User-Provided Information: This includes personal details provided during account setup (such as name, age, email address, and photographs), as well as content generated during app usage (like messages and ratings). We also collect feedback and information when you contact our customer support.
- Automatically Collected Information: When you use Flame, certain technical information is automatically recorded. This includes your device’s IP address, browser type, operating system, geographical location (derived from IP address or GPS), and usage data (such as app navigation patterns and session duration).
- Third-Party Information Collection: Our collaborations with advertising platforms like TikTok mean we may receive certain data from these platforms, like engagement metrics or demographic information, to better tailor our marketing efforts. Additionally, we may use analytics tools to understand app usage trends, which involves collecting anonymized data about user interactions.
Usage of Information
Your data is crucial for a variety of operational and strategic purposes:
- To provide personalized user experiences, including matchmaking and content recommendations.
- To facilitate communication between users and with our support team.
- For internal purposes like security, research, analytics, and improvement of Flame.
- To conduct targeted advertising campaigns on platforms like TikTok, ensuring relevancy and effectiveness.
- To manage and process in-app purchases, ensuring a smooth transaction experience.
Data Sharing and Disclosure Protocols
We value your privacy, hence your information is shared only under specific circumstances:
- With service providers and partners who assist in app functionality and marketing endeavors.
- For legal compliance, such as responding to court orders or law enforcement requests.
- In cases of business transfers, such as mergers or acquisitions, where user information is a transferred asset.
- With your explicit consent for purposes not covered by this policy.